Bharti Airtel has launced My Airtel !! a service which enables its Prepaid users an access to services like check balance, validity, recharge history, handset details, itemised bill and recharge.
“Airtel prepaid mobile customers can visit the new self care website to receive and activate customised offers on ‘my airtel, my offer’ (MAMO), view tariff and top up options, request for the itemised bill and more,” Bharti Airtel said in a statement.
Airtel is the first company to come up with this service after the Telecom Regulatory Authority of India on January 6 issued ‘Telecom Consumers Protection Regulations, 2012’, where it asked operators to provide itemised bills at a price not exceeding Rs 50.
The TRAI regulation also directed operators to provide details of tariff plans, available balance and details of the value added services activated on a connection any time, free of charge to their subscribers.
Customers will have to register on Airtel’s website by submitting their pre-paid number and password that will be send to them on their mobiles.
Once the account opens on Airtel website, customer will have option to access services like check balance, validity, recharge history, handset details, itemised bill and recharge.
This kind of facility was earlier available for post-paid user only.
For getting itemised pre-paid bill, Airtel customer will have to pay Rs 50 to the company and can request for the same bill again without paying extra money
How to i can get my friend airtel prapaid no call histroy deatils of last 2 month. This is urgently requried. can you help me. Thankssssssssss
I need my total call history. Now my number has been stopped for use. At the time of purchase I had submitted the form,photo I.Card & proof. But you have sent a message to deposit above documents. I think you are harassing me. It your out look that without getting proper documents how you activate my number. Is it you service. WITH THANKS.
How to i can get my friend airtel prapaid no call histroy deatils of nov 12 month. This is urgently requried. can you help me. Thankssssssssss
plz i want my nbr cl history details of last 2months plzzzzz